1, Warranty Time: one year, within this period if spare parts damage except the wrong operation , seller supply spare parts for free.We can send technician overseas for debugging machine, buyer should be responsible for necessary fee.
2, Commissioning Services: During the time of installation and debugging, our engineers will not leave, until you are satisfied with the machine.
3, Training Services: Our engineer will train your staff installation and commissioning, operation during this period if necessary.And they will not be leave until your staff can operate properly.
4, Maintenance Services: As soon as we receive your inquiry about fault, we will reply you within 24 hours
5, Lifelong Services: We provide lifelong services for all the products we sold out, and supply the spare parts with discount price.
6, Certificate Services: we can provide certificates to customers
7,Inspection Services: Accept the third party inspection company or inspectors check the products before shipment
8,File Services: we can supply Manual Specification,Operate Video and other files you need.
Q1: Do you have reference project?
A1: We have reference project in most countries,If we get the permission of the customer who has brought the machines from us ,you can go to vist their factory.
And you are always welcome to come to visit our company,and see the machine running in our factory,we can pick you up from the station near our city. Our sales people you can get video of our reference running machineIn our nearby city has a Coca cola factory, they are buy our machine, we can take you to visit.
Q2: Do you have agent and after-service stations?
A2: So far we have agent in Indonsia, Malaysia, Vietnam, South Africa, Thailand etc.. welcome to join us!
Q3: Do you provide customized service
A3: We can design the machines according your requirements(materil ,power,filling type,the kinds of the bottles,and so on),at the same time we will give you our professional suggestion,as you know,we have been in this industry for many years.
Q4: What's your guarantee or the warranty of the quality if we buy your machines?
A4: We offer you high quality machines with 1 year guarantee and supply life-long technical support.
Q5: How long time for installation?
A5: According your machines order,we will send one or two engineers to your plant,it will take about 10 days to 25 days.